The Hampton Inn in Ellsworth is seeking a motivated individual to join our housekeeping team. This is a full-time year-round position. You will be performing cleaning duties in the guests’ rooms and bathrooms as well as keeping the common spaces of the hotel area pristine. These duties include dusting, washing, mopping floors, windows, removing, and replacing linen, making beds, and other laundry and cleaning duties required to keep the hotel up to standards. If you have an eye for detail we have the job for you!
Job Responsibilities:
- Cleaning of guest rooms
- Replenish guest amenities daily with branded supplies
- Check and verify items in guest rooms are in good working order i.e. TV’s, remotes, lights, clocks, hairdryers, coffee pots, AC/heating, and phones.
- Deep clean rooms as needed
- Report any potential maintenance issues in a timely manner
- Ensuring housekeeping equipment is in good working condition, i.e. carts, vacuums, mops, etc.
- Turn in all lost and found items to Housekeeping management the same day found
- Supports the hotel in achieving high performance levels in service and profitability
- Responds to guest requests in a timely and courteous manner
- Performs additional duties as assigned
Skills Required:
Ability to work well with others (i.e. interacts appropriately with guests and staff). Ability to follow instructions and complete tasks safely and in a timely manner. Ability to learn and adapt to change. Excellent customer service skills and high attention to detail.
Physical Demands:
This is a physically demanding job that requires extended periods of walking, standing, bending, squatting, twisting, kneeling, climbing stairs, and use of cleaning agents. Extended workdays may be required to accomplish tasks and meet workload demands during peak periods.
Performance Measurement:
90 Day performance review, annual performance review, attendance, productivity, feedback from others, Guest Response scores, etc.